Usually under 10 minutes. The analysis fetches live market data, pulls recent guest reviews, analyzes your listing photos, and runs everything through our AI model — then generates a PDF. You'll get an email with a download link as soon as it's done.
Check your spam or promotions folder first — emails from reports@bnbanalytica.com occasionally land there. You can also download any past report directly from your dashboard. If it's still not there after 10 minutes, contact us with your Airbnb listing URL and we'll look into it.
Two cases: (1) Report failed — we issue a full automatic refund immediately. No action needed. It typically appears within 5–10 business days depending on your bank. (2) Not satisfied — email us at contact us within 7 days and we'll refund you in full, no questions asked. If you don't see an expected refund, contact us and we'll sort it out.
The report covers: a market benchmark (your ADR and occupancy vs. comparable listings), a review analysis (what guests say most, recurring complaints), a photo critique (coverage gaps, quality issues, missed amenities), and a prioritized list of the top 5 actions to improve your revenue. Delivered as a PDF.
Yes — any public Airbnb listing URL works. Paste it in and the analysis will run just the same. This is useful for understanding what top performers in your area are doing differently.
Account & Billing
Go to your dashboard and click "Manage Billing." That opens the Stripe billing portal where you can cancel, change your plan, or update your payment method. Your access continues until the end of the current billing period.
Yes. Each report uses one credit. Re-running a report is useful after making changes — to see how your benchmarks shift or check that photo improvements registered.
Glossary
Average Daily Rate. The average nightly price charged across all booked nights in a given period. It's the primary pricing metric for short-term rentals — your report shows your ADR vs. comparable listings so you can see if you're pricing above or below the market.
Last Twelve Months. Market data in your report is based on the trailing 12-month period, which smooths out seasonal spikes and gives a more stable baseline for benchmarking.
The percentage of available nights that were actually booked. A 70% occupancy rate means 7 out of every 10 nights were occupied. Combined with ADR, it tells you whether a listing is generating revenue through high prices, high volume, or both.
Revenue Per Available Room = ADR × Occupancy Rate. It's the single best metric for comparing two listings: a listing at $200/night with 50% occupancy has the same RevPAR as one at $100/night with 100% occupancy. Use it to benchmark your overall revenue performance against the market.
Still have a question? We'll get back to you as soon as we can.